All our Iberian products are shipped in specialized cold packaging to ensure their perfect preservation during transport. We use isothermal boxes with cooling elements that maintain the appropriate temperature until delivery to your home.

Orders placed before 12:00 PM are prepared and shipped the same day, with delivery within 24-48 hours on the Peninsula. Islands and remote areas may require an additional 3-5 business days. During periods of high demand (Christmas, Easter), the delivery time may be slightly extended.

We use high-density isothermal packaging combined with refrigerant gel packs that maintain a controlled temperature throughout the journey. Each piece is vacuum-sealed when necessary. Our cold preservation system is specifically designed for Iberian cured meats and sausages, guaranteeing that they arrive in perfect condition at your table.

We accept returns of non-perishable products in their original packaging within 14 days of receipt. For refrigerated or vacuum-sealed products, we only process returns if the product arrives in poor condition or does not match the order. If you have any issues with your purchase, please refer to our returns policy and we will resolve it immediately.

You can cancel your order as long as it has not yet left our facilities. Contact us as soon as possible or by phone, and we will process the cancellation and full refund. Once shipped, it is not possible to cancel the order, but you can consult our returns policy.

The difference lies in the pig's diet during the "montanera" (acorn-feeding season), the final phase of its upbringing. Iberian ham can come from pigs fed with feed and pastures. Iberian ham from Bellota, on the other hand, comes from pigs raised freely in the dehesa (oak pasture) and fed exclusively on acorns and natural grasses during the montanera months, between autumn and winter. This gives it characteristic marbled fat, a more intense aroma, and an incomparable flavor that places it at the pinnacle of Spanish gastronomy.